Human service meets intelligent technology
Because great technology doesn’t replace people — it empowers them to do more.
Faster help, smarter answers. Our AI anticipates needs and gets work done instantly — while real people are always ready when you need a human touch.
Always responsive. 90% of calls and chats answered in under 60 seconds, and emails in under two hours.
Resolved the first time. 95% of issues are solved on the first contact — no transfers, no waiting, just help that works.
Our story
The benefits industry hasn’t kept up — outdated systems, hidden fees, and impersonal service have made something meant to help feel hard.
We built Lively to change that. Because no one should have to choose between their health and their financial well-being.
Today, Lively combines modern, flexible technology with a powerful layer of AI and real human support. The result? Benefits that finally work the way they should — simple, personal, and built to evolve with every moment of life.
Our core values
Integrity
We believe in doing the right thing – even when no one is watching.
Determination
We are committed to doing what’s needed with teamwork, collaboration, and grit.
Empathy
We approach every day with care and understanding - for us all.
Build something people love
We strive to delight our users with every interaction.
Accountability
We set a high bar and expect to be held responsible in everything we do.
Our core values
Integrity
We believe in doing the right thing – even when no one is watching.
Determination
We are committed to doing what’s needed with teamwork, collaboration, and grit.
Empathy
We approach every day with care and understanding - for us all.
Build something people love
We strive to delight our users with every interaction.
Accountability
We set a high bar and expect to be held responsible in everything we do.
Our team
We’re a team of curious thinkers, creators, and doers who believe benefits should work better for everyone.
We build with empathy, lead with integrity, and collaborate with purpose, combining human care and intelligent technology to make a real impact.
At Lively, we’re not just improving benefits. We’re reimagining how people experience care, connection, and confidence at work and in life.
Proudly supported by
Proudly supported by