WHY LIVELY
Loved by account holders, trusted by employers, recommended by brokers
The Lively customer experience raises the bar in the benefit solutions industry, with Lively leading the charge in:
Exceptional customer support, with customer satisfaction ratings that are more than 3 times higher than the industry average.*
Technology built for today, thoughtfully designed to be easy-to-use and dependable. Plus, we can rapidly update our platforms and personalize employer experiences.
Taking the burden off employers, with robust education and resources, crafted to continuously drive usage and adoption for employees.
Explore how our suite of benefits save employers time and money, while driving employee satisfaction.
3x higher
Customer satisfaction is more than 3 times higher than the industry average.*
93%
No bouncing around when you need help. Lively solves 93% of customer inquiries in one interaction.
$16M
Lively HSA account holders have saved over $16 million in fees.
*Based on Net Promoter Score (NPS). NPS is a widely used metric that measures customer satisfaction. Lively holds a 73+ NPS score, compared to the industry average of 16-34.
Ease of access. A great account management team. And having employees be able to easily access their HSA money when they need it
Ease of access. A great account management team. And having employees be able to easily access their HSA money when they need it
Through my own experience utilizing the Lively platform, I am able to recommend a streamlined, all-in-one H.S.A. solution to employer groups looking to save money on their health plan costs while offering a tangible benefit to their employees. The user experience for business owners and employees is second to none, creating a positive venture for all involved!
Maximize your healthcare savings and further your financial goals with a Lively HSA.
No hidden fees - ever
Lively HSAs are free for individuals and families, so you never have to worry about hidden costs.
Secure contributions and transfers
Put your money to work with peace of mind: Lively HSAs are FDIC-insured and use bank-grade security.
Support — that’s here for you
Responsive, expert support whether you are saving, spending, or investing.
Transparent HSA pricing. Zero hidden fees.
INDIVIDUALS
$0.00
Simple, transparent HSA pricing at last.
Free for individuals & families
HSA cash balance is insured and interest bearing*
Choose when and how to invest (optional - additional fee may apply)
EMPLOYERS
$2.95
Per employee per month (A monthly minimum fee of $50 applies)
Streamline HSA administration for less.
Intuitive dashboard administration
Effortless contribution management
Personalized investment options
* The financial institution where your funds are deposited is determined at Lively's discretion. Lively partners with financial institutions in order to provide its products. These financial institutions are FDIC or NCUA insured and your HSA account may be eligible for pass through insurance. Click here to learn more. Please contact Lively for more detailed information.
Report
How 84% of HR leaders are adjusting benefits to attract and retain employees
Lively’s Employee Benefits Pulse Check report captures what’s on the minds of 250 HR leaders across the United States, including which benefits they are adding and improving to impact employee retention and cost savings, as well as critical action items for brokers and employers.
FOR BUSINESS
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Frequently Asked Questions (FAQ)
What is Lively?
Lively is the flexible benefits solutions provider that gets it right. We designed our solutions to take the guesswork out of managing benefits and our innovative features are built to simplify benefits administration and evolve with your business. By combining robust features with unparalleled service, we make benefits administration effortless, even when time and energy are limited. Experience benefits administration as it should be with Lively. Lively currently offers HSA, FSA, HRA, COBRA, Direct Bill, Lifestyle Spending Accounts, and Medical Travel Accounts.
What are flexible benefits?
Flexible benefits are saving and spending accounts, and other perks like paid time-off that are offered by employers and are optional for employees to participate in. These benefits can be pre- or post- tax contribution accounts and non-monetary benefits like professional development and wellness initiatives. By offering flexible benefits, employers empower employees to customize their benefits package in a way that best meets their unique needs and goals. Flexible benefits can also help improve employers' recruitment and retention efforts and improve employee engagement.
What flexible benefits does Lively offer?
Lively currently offers Health Savings Accounts (HSA) for individuals and employer groups and employer-sponsored savings and spending accounts, including Flexible Spending Accounts (FSA), Lifestyle Spending Accounts (LSA), Health Reimbursement Arrangements (HRA), Medical Travel Accounts (MTA), and COBRA and Direct Bill.
What makes Lively different from other providers?
Lively was built to create a better, easier-to-use benefits experience and save our account holders and administrators time and money. Our unparalleled, responsive, knowledgeable customer service and account holder education, innovative features, and technology built in-house enables easy set up and simple administration. Our customer satisfaction rating (NPS) is nearly triple the industry average and we’re the fastest growing HSA-provider in the market. Our solutions are simple, trusted, and reliable. In short, they just work.