THE LIVELY PLATFORM
Take the Headache Out of Benefits Administration

Highly rated by administrators, the Lively platform is thoughtfully designed to be effortless to use and simplify your day-to-day.

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KEY FEATURES

Designed to make managing benefits feel hassle-free

Managing benefits used to mean clunky interfaces with limited capabilities. Now, the Lively platform is your go-to place to simplify your core benefit administration tasks and take more off your plate.


Easy to adopt: An interface designed for simplicity

Lively technology is carefully designed to be easy-to-use and adopt, even for the least tech savvy among us.

Know exactly what’s happening with your benefit programs with all the important details in one snapshot view.

From enrollment to contributions status, the Lively platform provides the information you need to make informed decisions and report on your benefits like a data pro.

Keep up with the latest happenings with helpful notifications and reminders, prompting you to take action at just the right time.

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PLATFORM ADOPTION

Hands-on help to adopt the Lively platform

The Lively platform is intuitive enough even for the least tech-savvy among us, but we are still here to help if you need us. Every administrator receives hands-on support to adopt the Lively platform during implementation and beyond.

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Dedicated attention for administrators

You feel Lively’s customer attention right from the start. Every administrator is assigned a Customer Success team to get you setup successfully, and guides you year-round wherever you need us.

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Onboard quickly and smoothly

Because we own our technology, we can integrate and onboard in a fraction of the time it takes traditional providers.

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Personalized plan designs

A team of benefit experts work with you to tailor a program that fits just right for your organization, grounded on industry best practices and your business goals.

CUSTOMER REVIEWS

Hear from teams just like yours

"

Very impressed. Lively's website is functional and well-implemented; they made it easy to get my HSA set up online, quickly and efficiently.

"

Dale Sanderson

PERSONALIZED SUPPORT YEAR-ROUND

We’re with you every step of the way

Discover the difference knowledgeable and responsive customer support can make.

Experience the 360° service model

Offering benefits is only the start. A team of experts assigned to provide personalized support to your account is with you through onboarding, Open Enrollment, and year-round.

Less on your plate

We take the burden off of employers by continuously engaging employees with a wide range of content and tools that help them understand the value of each benefit and how to use them to best meet their needs.

Support employees can count on

Rest assured your employees will receive top-rated service when they need it, without being bounced around call centers. Over 93% of account holder inquiries are resolved in just one interaction.

Stat module - 90 percent NPS

FOR BUSINESS

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