Easy benefits from day one

A simple, modern platform designed to keep up with constant hiring, turnover, and change.

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PLATFORM

Simple by design, for HR and employees

Lively’s unified platform is intuitive from day one, requiring little to no training so benefits don’t slow teams down as headcount changes.

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MOBILE APP

Benefits employees can use on day one

With a consumer-grade mobile experience, employees can check balances, submit claims, and manage their benefits without needing help from HR.

HR TEAMS LOVE LIVELY

Top rated on G2. Find out why.

Discover why employers give Lively five stars and read our reviews on G2.

G2 Badge Users Love Us
G2 badge Leader winter 2025
G2 Badge High Performer Winter 2026
G2 Badge High Performer Mid Market Winter 2026
Fastest Implementation Small Business Winter 2026
G2 Badge Best Meets Requirements Mid-Market Winter 2026

RESPONSE TIMES

The proof is in the numbers.

A benefits partner that (actually) responds when you need us.

60 seconds or less

Over 90% of account holder calls answered in less than 60 seconds.

60 seconds or less

Lively responds to chat support inquiries in less than 60 seconds on average.

2 hours or less

Lively responds to email support inquiries in less than 2 hours on average.

95% first touch resolution

No bouncing around call centers. Lively resolves 95% of account holder issues on the first call.

SUPPORT

Faster answers and faster access to funds

Built-in AI support helps employees get answers on their own and accelerates claims approvals—reducing anxiety and cutting down on follow-ups.

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IMPLEMENTATION

Quick to launch, easy to repeat

Lively handles setup and onboarding efficiently, making it easy to support frequent hires without reworking processes every time.

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See the Lively experience for busy HR teams

Click the "Jump in →" button inside the image below to begin your guided tour.

FOR EMPLOYERS, BROKERS & HR TEAMS

Looking to offer Lively to your employees or clients?

Fill out this form, and we’ll be in touch within one business day.

Note: If you are an individual account holder or need personal support, please visit our Help Center.