TRUSTED BY
PLATFORM
Benefits shouldn’t slow down care teams
Legacy systems create delays, confusion, and follow-ups that healthcare workers don’t have time for. Lively simplifies HSA and FSA administration so benefits work quietly in the background.
EMPLOYEE EXPERIENCE
Benefit access that fits every shift
Lively’s mobile app lets healthcare workers check balances, submit claims, and get answers anytime—without waiting on office hours or HR.
HR TEAMS LOVE LIVELY
Top rated on G2. Find out why.
Discover why employers give Lively five stars and read our reviews on G2.
HR TEAMS LOVE LIVELY
Top rated on G2. Find out why.
Discover why employers give Lively five stars and read our reviews on G2.
RESPONSE TIMES
The proof is in the numbers.
A benefits partner that (actually) responds when you need us.
60 seconds or less
Over 90% of account holder calls answered in less than 60 seconds.
60 seconds or less
Lively responds to chat support inquiries in less than 60 seconds on average.
2 hours or less
Lively responds to email support inquiries in less than 2 hours on average.
95% first touch resolution
No bouncing around call centers. Lively resolves 95% of account holder issues on the first call.
RESPONSE TIMES
The proof is in the numbers.
A benefits partner that (actually) responds when you need us.
CLAIMS
Reimbursements need to be fast and predictable
Waiting on claims creates unnecessary stress for employees. Lively connects to 95%+ of health plans and uses intelligent decisioning to approve claims quickly—helping employees access their money without anxiety.
See the Lively experience for busy HR teams
Click the "Jump in →" button inside the image below to begin your guided tour.
FOR EMPLOYERS, BROKERS & HR TEAMS
Looking to offer Lively to your employees or clients?
Fill out this form, and we’ll be in touch within one business day.
Note: If you are an individual account holder or need personal support, please visit our Help Center.