Your Data is Secure

HIPAA Compliance

Lively is HIPAA compliant so we are required by law to keep your sensitive personal health information safe. This is not something we take lightly.

AES 256 Disk Encryption

Your personal information is out of reach for unauthorized access. Your data is encrypted on disk using the industrial strength AES 256 disk encryption standard. It would literally take over 1 billion years to crack this encryption!

SSL/TLS - Hashed Passwords & Encrypted Access

All data is encrypted over the internet and over our internal networks. Additionally, all data is encrypted at rest. Passwords are hashed in our database using industry best practices. We limit any and all unwarranted entry and access points to your information.

Two Factor Authentication

To further protect your account, we have added two factor authentication to ensure only you have access to your personal information.

Data Security Architecture

Our system was architected so that all sensitive Lively servers are hosted in a private subnet not accessible over the internet.

Your Money is Safe

Bank Partner Choice Financial

Lively’s bank partner is Choice Financial, one of America’s 50 fastest growing banks. They care about their customers as much as we do about ours. Your funds are sitting with Choice, not Lively.

FDIC Insured Accounts

Because your account and funds are sitting with our bank partner, Choice Financial, your money is backed by FDIC insurance* (up to the maximum amount permitted by FDIC regulations).

*When you decide to invest with TD Ameritrade, those funds are no longer with Choice Financial and are therefore not insured by the FDIC, are not deposits guaranteed by Choice Federal or Lively and are subject to investment risks, including possible loss of the principal invested.

Investments w. TD Ameritrade

TD Ameritrade provides investing and trading services for 11 million client accounts that total more than $1 trillion in assets. That’s why we trusted them with our Lively investment accounts. Your invested funds carry SIPC insurance.

Active Anti-Fraud Monitoring

Our team actively monitors our systems and all HSA accounts to spot any issues before they develop. Trust is at the center of our company philosophy.

Employer Compliance

Section 125

Section 125 cafeteria plan will determine if you can make pre-tax benefits contributions for things like a 401(k) or HSA. Our customer success team will help you review your benefits offering to make sure you are up to speed.

Excess Contributions

Automated over-contribution monitoring ensures account holders are always in-line with annual maximums based on any number of different criteria so there are no surprises come tax time.

Regulatory

Lively does all the HSA heavy lifting. We immediately eliminate the burden of keeping up with the constant changes to the regulatory nuances of HSAs placed on your risk management, marketing and customer support departments

Expert Help

Things might still come up. No matter if it is yearly contribution update, the last month rule or an executive order, we can help. The value of our proprietary technology is that we can react quickly to get you back on track. Our team will be here to help you and educate employees of any changes.