AI isn’t replacing HR, it’s relieving it.
While headlines focus on disruption, enterprise HR leaders are taking a far more pragmatic approach to AI. Rising healthcare costs, tighter budgets, and growing employee expectations have pushed benefits administration to the center of HR’s operational burden. This report reveals how HR leaders are actually evaluating and adopting AI to reclaim time, reduce friction, and focus on higher-impact work.
Based on a November 2025 survey of 250+ HR leaders at U.S. companies with 1,000+ employees, the findings cut through the hype to show where AI is delivering real value today—and where expectations are highest for 2026.
In this report, you’ll learn:
Where HR teams are losing the most time—and why benefits are the biggest bottleneck
How HR leaders are using AI to reduce manual, reactive benefits work
Why HSAs and FSAs are the first proving ground for AI in HR
What HR leaders expect from AI tools (and what makes them skeptical)
Practical guidance for applying AI without adding more complexity
If you’re an HR leader looking for real relief—not buzzwords—this report shows how AI is being used intentionally to create capacity where it matters most.