Your All-In-One Benefits Communications Hub
Our enterprise communication support is designed to educate employees, reduce HR lift, and ensure smooth onboarding.
Included with every Lively Enterprise Plan:
Access to the Lively Employer Resource Center
Full Lively Benefits Toolkit, including plug-and-play content
Custom onboarding content tailored to your plan
Support from kickoff through post-go-live
The education and breakdown of HSA on Lively are top notch. The best breakdowns I've seen explaining HSA's and easily doing so for those that may not know exactly what an HSA is!
Built-In Communication Resources for Enterprise Groups
From onboarding emails to branded videos, we’ve got you covered.
Welcome Email Series
An automated, sequenced email campaign that helps employees understand account basics, spending/savings strategies, and how to get the most out of their benefits—without overwhelming HR.
Monthly Education
Pre-built, seasonally relevant email campaigns to remind employees about OE, eligible expenses, contribution deadlines, and more—driving continuous engagement.
HR Toolkit
Designed for HR teams, the toolkit includes editable guides, tutorials, branded visuals, and intranet-ready content—perfect for newsletters and internal communications.
Custom Collateral
Each employer receives a branded one-pager or flyer with QR codes, plan details, enrollment steps, and contact info—easy to share in print or digitally.
Onboarding Video
A short-form explainer video customized to your plan design—especially effective for visual and auditory learners.
LivelyIQ Onboarding Tools
Interactive tools that guide employees toward the right benefits mix based on your configuration and their individual needs.
Decision Support with LivelyIQ
Personalized, AI-powered guidance that turns information into confident decisions.
Personalized Insights: Smart recommendations based on employee data and plan details.
On-Demand Education: 24/7 access to videos, calculators, and plan comparisons.
AI Chat Support: Answers common questions, customized to your plan.
Tailored Experience: Branded setup with your benefits and resources.
Easy for HR: Low setup, high engagement—year-round.
Integrated from Day One
We align communications with every phase of your implementation:
Kickoff: Define messaging goals, OE timelines, and key stakeholders
Plan Configuration: Create tailored collateral and draft onboarding video scripts
Enrollment: Launch employee emails, activate your Resource Center, distribute guides
Post-Go Live: Send monthly education emails, schedule CSM check-ins, and roll out ongoing support tools
FOR EMPLOYERS, BROKERS & HR TEAMS
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Note: If you are an individual account holder or need personal support, please visit our Help Center.