North Carolina employers want more
It's time for something better
Legacy providers come bundled with offshore call centers, slow response times, and frustrating platforms. HR teams across North Carolina are stuck fielding benefit questions, managing vendor escalations, and wasting time on systems that just don’t work.
That’s where Lively comes in.
We combine consumer-grade tech with best-in-class support to give your team more time, fewer escalations, and a partner who’s actually responsive.
HR TEAMS LOVE LIVELY
Top rated on G2. Find out why.
Discover why employers give Lively five stars and read our reviews on G2.
HR TEAMS LOVE LIVELY
Top rated on G2. Find out why.
Discover why employers give Lively five stars and read our reviews on G2.
Flexible benefits, made for bundling
Health Saving Accounts (HSA)
Offer a top-rated, tax-advantaged Health Savings Account designed with you in mind.
Flexible Spending Accounts (FSA)
Flexible options for health or dependent care costs backed by remarkable service and technology.
Lifestyle Spending Accounts (LSA)
Highly customizable reimbursement accounts for employees’ everyday lifestyle expenses.
Commuter benefits
Highly flexible, simple-to-use commuter benefits with rare add-ons to to meet employees' unique commuting needs.
Medical Travel Account (MTA)
Medical Travel Accounts to extend the reach of your employees' healthcare coverage.
Performance That Stands Out
Proven results you can trust
Lively delivers real results in service, satisfaction, and long-term retention.
3× Higher Satisfaction
Customer satisfaction is more than 3 times higher than the industry average.*
< 30s Response Time
Over 95% of calls are answered by real people in under 30 seconds — no bots, no long hold times.
98% retention
You’re in good hands. Lively retains over 98% of the employers that choose Lively benefits.
*Based on Net Promoter Score (NPS). NPS is a widely used metric that measures customer satisfaction. Lively's NPS score is three times higher than the industry average of 16-34.
Performance That Stands Out
Proven results you can trust
Lively delivers real results in service, satisfaction, and long-term retention.
3× Higher Satisfaction
Customer satisfaction is more than 3 times higher than the industry average.*
< 30s Response Time
Over 95% of calls are answered by real people in under 30 seconds — no bots, no long hold times.
98% retention
You’re in good hands. Lively retains over 98% of the employers that choose Lively benefits.
*Based on Net Promoter Score (NPS). NPS is a widely used metric that measures customer satisfaction. Lively's NPS score is three times higher than the industry average of 16-34.
Customer stories
[Lively] has made the day to day operations after every payroll so much easier for me.
Customer stories
See the Lively experience for Benefit Administrators
Click the "Jump in →" button inside the image below to begin your guided tour.
YOUR LIVELY TEAM
Meet your North Carolina Team
YOUR LIVELY TEAM
Meet your North Carolina Team
FOR EMPLOYERS, BROKERS & HR TEAMS
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