The Carrier HSA May Be Bundled—But It’s Also Broken
Texas employers often stick with the default HSA provider bundled with their health plan. But behind that “convenience” is a system built on outdated tech, offshore support, and zero flexibility.
It’s a setup that creates:
Weeks-long delays on reimbursement issues
A flood of employee complaints HR teams have to handle
Confusing, clunky platforms that nobody likes to use
Lively offers something different.

Why Texas Employers Choose Lively Over Carrier HSAs
Built-in Flexibility, Not Built-in Headaches: Lively integrates with any system and evolves with your tech stack—unlike rigid carrier platforms that lock you in.
Service That Doesn’t Disappear: Dedicated support for HR and U.S.-based help for employees—no offshore call centers, no ghosting during Open Enrollment.
Fewer Fire Drills for HR: AI-powered tools and real-time claims free up your team from busywork, so you can stop fixing problems your provider created.

HR TEAMS LOVE LIVELY
Top rated on G2. Find out why.
Discover why employers give Lively five stars and read our reviews on G2.



HR TEAMS LOVE LIVELY
Top rated on G2. Find out why.
Discover why employers give Lively five stars and read our reviews on G2.
Flexible benefits, made for bundling
Health Saving Accounts (HSA)
Offer a top-rated, tax-advantaged Health Savings Account designed with you in mind.
Flexible Spending Accounts (FSA)
Flexible options for health or dependent care costs backed by remarkable service and technology.
Lifestyle Spending Accounts (LSA)
Highly customizable reimbursement accounts for employees’ everyday lifestyle expenses.
Commuter benefits
Highly flexible, simple-to-use commuter benefits with rare add-ons to to meet employees' unique commuting needs.
Medical Travel Account (MTA)
Medical Travel Accounts to extend the reach of your employees' healthcare coverage.
Performance That Stands Out
Proven results you can trust
Lively delivers real results in service, satisfaction, and long-term retention.

3× Higher Satisfaction
Customer satisfaction is more than 3 times higher than the industry average.*
< 30s Response Time
Over 95% of calls are answered by real people in under 30 seconds — no bots, no long hold times.
98% retention
You’re in good hands. Lively retains over 98% of the employers that choose Lively benefits.
*Based on Net Promoter Score (NPS). NPS is a widely used metric that measures customer satisfaction. Lively's NPS score is three times higher than the industry average of 16-34.
Performance That Stands Out
Proven results you can trust
Lively delivers real results in service, satisfaction, and long-term retention.
*Based on Net Promoter Score (NPS). NPS is a widely used metric that measures customer satisfaction. Lively's NPS score is three times higher than the industry average of 16-34.
Customer stories
[Lively] has made the day to day operations after every payroll so much easier for me.
Customer stories
See the Lively experience for Benefit Administrators
Click the "Jump in →" button inside the image below to begin your guided tour.
YOUR LIVELY TEAM
Meet your Texas team
YOUR LIVELY TEAM
Meet your Texas team
FOR EMPLOYERS, BROKERS & HR TEAMS
Looking to offer Lively to your employees or clients?
Fill out this form, and we’ll be in touch within one business day.
Note: If you are an individual account holder or need personal support, please visit our Help Center.
By submitting this form, you agree to Lively’s Privacy Policy and consent to receive email communications.