DON'T JUST CHECK THE BOX
Better benefits for Texas teams

Choosing the bundled carrier HSA may seem easy, but it leads to poor service, limited flexibility, and frustrated employees. There’s a better way—with Lively.

New-HSA

The Carrier HSA May Be Bundled—But It’s Also Broken

Texas employers often stick with the default HSA provider bundled with their health plan. But behind that “convenience” is a system built on outdated tech, offshore support, and zero flexibility.

It’s a setup that creates:

  • Weeks-long delays on reimbursement issues

  • A flood of employee complaints HR teams have to handle

  • Confusing, clunky platforms that nobody likes to use

Lively offers something different.

Texas outside the box

Why Texas Employers Choose Lively Over Carrier HSAs

  • Built-in Flexibility, Not Built-in Headaches: Lively integrates with any system and evolves with your tech stack—unlike rigid carrier platforms that lock you in.

  • Service That Doesn’t Disappear: Dedicated support for HR and U.S.-based help for employees—no offshore call centers, no ghosting during Open Enrollment.

  • Fewer Fire Drills for HR: AI-powered tools and real-time claims free up your team from busywork, so you can stop fixing problems your provider created.

Lively HSA Employer Dashboard

HR TEAMS LOVE LIVELY

Top rated on G2. Find out why.

Discover why employers give Lively five stars and read our reviews on G2.

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G2 Badge Leader Winter 2025
G2 Badge High Performer Mid-Market Winter 2025

Flexible benefits, made for bundling

Health Saving Accounts (HSA)

Offer a top-rated, tax-advantaged Health Savings Account designed with you in mind.

Flexible Spending Accounts (FSA)

Flexible options for health or dependent care costs backed by remarkable service and technology.

Lifestyle Spending Accounts (LSA)

Highly customizable reimbursement accounts for employees’ everyday lifestyle expenses.

Commuter benefits

Highly flexible, simple-to-use commuter benefits with rare add-ons to to meet employees' unique commuting needs.

Medical Travel Account (MTA)

Medical Travel Accounts to extend the reach of your employees' healthcare coverage.

Health Reimbursement Arrangements (HRA)

Health Reimbursement Arrangements that are simple to use and easy for employees to adopt.

COBRA & Direct Bill

Automated and compliant continuation of health coverage to save time and keep transitions simple.

Performance That Stands Out

Proven results you can trust

Lively delivers real results in service, satisfaction, and long-term retention.

Proven results you can trust - 3x higher

3× Higher Satisfaction

Customer satisfaction is more than 3 times higher than the industry average.*

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< 30s Response Time

Over 95% of calls are answered by real people in under 30 seconds — no bots, no long hold times.

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98% retention

You’re in good hands. Lively retains over 98% of the employers that choose Lively benefits.

*Based on Net Promoter Score (NPS). NPS is a widely used metric that measures customer satisfaction. Lively's NPS score is three times higher than the industry average of 16-34.

Customer stories

"

[Lively] has made the day to day operations after every payroll so much easier for me.

"

Mary Opich

Benefits Specialist, Francis Howell School District

See the Lively experience for Benefit Administrators

Click the "Jump in →" button inside the image below to begin your guided tour.

YOUR LIVELY TEAM

Meet your Texas team

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Daniella Biondo

Regional Sales Director

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Heather Hartnett Jones

Regional Sales Director

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Marcy Eberhard

Sales Leader - East

FOR EMPLOYERS, BROKERS & HR TEAMS

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